Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we collect information you willingly share. This includes your name, business name, email, phone, delivery addresses, and specific floral requirements. Payment details are collected for orders, though processing is securely handled by our payment partners.

For our corporate clients, we may gather additional business details such as company registration details, preferred delivery schedules, and budget requirements. This helps us tailor our service to fit your business needs.

Our website automatically collects technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

MapleSeasideRiverbank respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This covers secure storage, encrypted transfers, and restricted access to personal information inside our organization.

Although we employ strong security measures, no online transmission method is completely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on relevant laws, you may be able to access, amend, erase, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention times vary by data type and purpose collected.

Cookies and Website Tracking

We use cookies and similar technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies help us remember your preferences and evaluate site performance.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may impact how the site functions. For comprehensive details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our website may include links to external websites or services. This privacy policy covers only MapleSeasideRiverbank and this site. We are not responsible for the privacy practices of third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We may occasionally refresh this privacy policy to reflect changes in our practices, offerings, or legal obligations. When major updates occur, we will revise the "Last Updated" timestamp at the top of this document.

Please review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your data, please reach out to us.